FAQ

Where does "Birdie Bangers" come from? 

Birdie Bangers comes from that feeling you get when you Bang a long putt. At
Birdie Bangers we believe apparel should be creative and traditional. For our full
story, head over to our ABOUT US page.

Do you have any retail stores where I can shop in-person?

We do not have any retail stores to date, but you can purchase our polos online
and a few pro shops. Our current pro shops are located in Big Flats, NY and
Dansville, NY. Check out our partners to learn more.

Will you sponsor my event or make a product donation?

As you may know businesses are hit up all the time for sponsorship. Our
answer isn’t a NO every time, we have to be very selective as a brand and make
sure it makes sense for both parties involved. With that being said we do
encourage new opportunities to form partnerships and make donations, when it
makes sense. With that being said, if you are interested in requesting
sponsorship/donation, please CONTACT US and our team
will respond accordingly.

How does your apparel fit?

We pride ourselves in developing apparel that fits true to size. Hats are
snap backs, so they are one-size-fits all.

Do you restock your designs?

Restocking usually depends on the demand of a particular item. Our hopes in the future
is to consistently come out with new lines and apparel options. With that being
said we do have our custom page/group pricing option. However, bestsellers will
always be restocked.

Do you sell gift cards?

YES, WE DO! Your Gift Cards will be delivered by email and contain instructions on
how to redeem it at checkout. There are NO additional processing fees. Gift cards are
non-refundable.

How can I check the status of my order?

Every order will receive an email confirmation; you can check the status of
any past or current orders once you have created an account using the account page.

How do I view my purchase history?

It is recommended to set up an account login with your email address. Your
purchase history can be viewed using the account page.

Who do I contact if I have a question about my order?

When you have a question on an order, please
use the CONTACT US page (include your order number) and we will assist you.

Can I order online and pick up at one of your retail locations?

We currently don’t allow store pick-ups. Online only at this time.

Do you offer group/large order discounts?

YES, WE DO! We offer discounted pricing for groups that order 5 or more. Your
group will be the talk of the event.
To get a quote, use the GROUP PRICING page

Do you offer free shipping?

YES, WE DO! Spend $100 to get Free Shipping on all U.S. orders.

Where do the orders ship from?

All orders ship direct from Painted Post, NY.

Do you ship internationally?

YES, WE DO! Please note that if the order is above $400, the customer may be
responsible for paying any additional taxes and duties.

What should I do if my order arrives damaged?

If your order arrives damaged, please CONTACT US and we will file a claim.

What should I do if my order never arrived?

If your order never arrives after, please CONTACT US. We will file a claim.

What is your return policy?

If you are looking to return/exchange or learn more about our policy, please visit
our REFUND POLICY page. However, a $10.00
restocking fee will be deducted for all returns. All tags must be still attached and
custom bags returned or NO REFUND!

Do you offer free returns?

A $10.00 restocking fee will be deducted for all returns.